7bet's Privacy Policy

7bet is a trusted online betting and gaming platform in Bangladesh. We are firmly committed to protecting the privacy of our users. This privacy policy ("Policy") describes in detail how 7bet collects your personal information, the purposes for which that information is used, with whom it may be shared, and the steps we take to protect your data.

By using our platform, you are explicitly consenting to the data processing practices described in this policy. If you disagree with any part of this policy, please refrain from using 7bet's services and contact us.

7bet may collect various types of information — both information you provide directly and information collected automatically. The details of this information are described below:

1.1 Personally Identifiable Information

When you register with 7bet or use our services, we collect the following information:

• Full name and date of birth
• Mobile phone number and email address
• National ID (NID) or passport details (for identity verification)
• Financial information — bKash, Nagad, Rocket, or Upay account numbers (for transactions)
• Address and location-related information

1.2 Automatically Collected Information

When you visit the 7bet website, certain technical information may be collected automatically:

• IP address and device identification information
• Browser type, operating system, and device model
• Site visit time, page view history, and click patterns
• Cookies and session data (for improving functionality)
• Referral source — where you came from before arriving at the site

1.3 Transaction and Gameplay Information

As part of your account activity, we store deposit and withdrawal history, betting and gaming records, bonus usage information, and details of contacts with customer support. This information is used to ensure the security of your account and to promote responsible gaming.

7bet uses your information only for legitimate and specific purposes. The main purposes for which we use your data are:

2.1 Service Delivery and Operations

• Completing your account registration and verification
• Processing deposits, withdrawals, and other financial transactions
• Keeping betting, casino, and slots gaming services active
• Managing bonuses and promotional offers
• Providing VIP program and cashback benefits

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access and suspicious activity
• Identity verification and age confirmation (21+)
• Maintaining account security and blocking fraudulent transactions

2.3 Customer Support and Communication

• Providing assistance via 24/7 live chat and email
• Sending important service-related notifications
• Sending account verification and transaction confirmation information

2.4 Platform Improvement

Your usage patterns may be analyzed to improve 7bet's service quality, develop new features, and enhance your experience. However, data used for this purpose is generally aggregated and not personally identifiable.

7bet does not sell your personal information to any third party and does not rent it out for commercial purposes. However, your information may be shared in a limited way in the specific circumstances listed below:

3.1 Service Provider Partners

Necessary information may be shared with technology service providers required to operate our platform, payment processing organizations (such as mobile financial services like bKash, Nagad, Rocket, and Upay), and technology infrastructure providers. These partners operate under strict confidentiality agreements.

3.2 Legal Obligations

Information may be disclosed to fulfill legal requirements based on a court order, legal process, or a valid request from a competent authority. Such disclosure is beyond our control and will be considered an exception to this policy.

3.3 Business Restructuring

If for any reason 7bet undergoes a business restructuring, merger, or acquisition, your information may be transferred to the successor entity. However, you will be notified in advance in such a case.

7bet applies industry-standard, state-of-the-art technical and organizational measures to ensure the security of your information. We believe that a secure platform is the foundation of our users' trust.

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption
• Data Encryption: Collected sensitive information is stored in an encrypted state
• Firewall and Intrusion Detection Systems: Advanced technology is used to prevent unauthorized access
• Regular Security Audits: Periodic tests are conducted to identify system vulnerabilities

4.2 Organizational Security Measures

• Only authorized personnel have access to personal information
• Staff receive regular training on privacy protection
• The principle of minimum necessary data processing is followed

Please keep in mind that no transmission of information over the internet is entirely risk-free. While we make every effort to protect your data, no method can be claimed to be 100% secure. You also bear responsibility for keeping your password confidential.

The 7bet site uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve website functionality.

5.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security — these cannot be disabled
• Functionality Cookies: For remembering your preferences and settings
• Analytical Cookies: For understanding site usage patterns (aggregated data)

You can control non-essential cookies through your browser settings. However, disabling cookies may cause some site features to not work properly.

7bet retains your information only for as long as necessary. The retention period is determined based on the following factors:

• All account information is retained for as long as your account remains active
• Financial transaction records are kept for a specified period to fulfill legal requirements
• Even after account closure, some information may be retained for fraud prevention and settlement of legal claims
• Unnecessary information is deleted upon user request, except for information subject to legal obligations

As a 7bet user, you have the following rights regarding your personal information:

7.1 Right of Access

You may ask 7bet at any time what information we hold about you. Upon request through customer support, we will provide you with a copy of this information.

7.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may contact us to have it corrected. We will make the correction as quickly as possible.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business purposes.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will review your request and comply where possible.

7bet strictly refrains from providing services to anyone under the age of 21. Our platform is intended solely for individuals aged 21 or older ("For ages 21 and above only"). We verify age during the registration process, and if any user is confirmed to be below this age limit, their account will be immediately closed and all associated information will be securely deleted.

If you are aware that a minor is using our platform, please notify our customer support immediately.

7bet reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to registered users via email or through the platform
• Request consent to the new policy where required

If you continue using 7bet after any changes, you will be considered to have consented to the updated policy. We recommend checking this page regularly.

The 7bet platform may contain links to other websites — particularly those related to game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, or Microgaming. These third-party websites are governed by their own privacy policies, and 7bet is not responsible for their data processing practices. We recommend reading their policies before visiting those sites.